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Homeowner guide
Planning a contractors project
Plumbing problems range from a dripping tap to a burst pipe. Knowing where your main water shut-off is — and testing that it works — is one of the most useful things a homeowner can do.
For older homes, a plumber can assess pipe materials and recommend whether updates make sense.
Frequently asked questions about Contractors
How much does it cost to hire a plumber in Ontario?
Plumbing costs depend on the type of job, parts required, access to pipes, time of day and urgency. Some plumbers charge a service call fee plus hourly labour; others quote a flat price per job. After-hours emergency work usually costs more. Because every home and scope is different, the only reliable number is a written quote. Ask two or three local businesses to visit and quote the same scope so you can compare like for like.
What are the most common plumbing problems homeowners experience?
Common issues include dripping faucets, running toilets, clogged drains, low water pressure, leaking pipes or fittings, water heater problems, and sump pump failures. Many start small and get worse over time, so addressing drips and slow drains early can prevent water damage and higher repair bills later.
When is a plumbing problem considered an emergency?
Treat it as an emergency if water is actively leaking or flooding, a pipe has burst, sewage is backing up, you have no water, or you smell gas near a gas appliance (leave the home and call your gas utility first). Shut off the main water valve to limit damage, then call a plumber. A slow drip or a running toilet can usually wait for a regular appointment.
How do I know if I have a hidden water leak?
Signs include an unexplained jump in your water bill, the sound of running water when everything is off, damp or stained drywall, musty smells, warped flooring, or mould. A simple check is to turn off all fixtures and watch your water meter — if it still moves, water is going somewhere. A plumber can locate the leak without unnecessary demolition.
When should old plumbing pipes be replaced?
Replacement is worth considering when pipes leak repeatedly, show corrosion, cause discoloured water or low pressure, or are made of materials that are no longer used in new construction. The right answer depends on the pipe material, condition and your plans for the home. A licensed plumber can inspect what you have and explain whether repairs or partial or full replacement makes sense.
What should I ask a plumber before hiring them?
Ask whether they are licensed and insured, how they charge (flat rate or hourly), whether there's a service call fee, what warranty covers parts and labour, and whether permits are needed for the work. For larger jobs, request a written quote. If it's urgent, ask about their earliest availability and any after-hours rates before they arrive.
This information is general guidance for homeowners. Requirements and pricing vary — always confirm details with a qualified professional and your local municipality.