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Homeowner guide

Planning a contractors project

A general contractor manages a whole project for you — scheduling trades, ordering materials, arranging inspections and keeping the job on track. It's the right fit when several trades need to work in sequence.

Before you call, write down what you want done, your rough budget and your timing. A clear brief makes quotes easier to compare.

Frequently asked questions about Contractors

What does a general contractor do?

A general contractor oversees a construction or renovation project from start to finish. They typically plan the sequence of work, hire and coordinate subtrades such as electricians, plumbers and drywallers, order materials, manage the site, and help arrange permits and inspections where required. For homeowners, the main benefit is having one accountable point of contact instead of juggling several separate trades and schedules yourself.

When should I hire a general contractor instead of managing a project myself?

Consider a general contractor when a project involves several trades, structural changes, permits, or tight timing — for example a full renovation, an addition or a basement finish. If the job is a single-trade task, like replacing a faucet or painting a room, hiring that trade directly is often simpler. Managing a multi-trade project yourself can save fees, but it means you carry the scheduling, coordination and responsibility for problems.

How much does a general contractor typically charge in Ontario?

Pricing varies widely based on project size, materials, site conditions, labour and how the contractor structures their fee. Some quote a fixed price for the whole job; others charge the cost of work plus a management percentage. Because every home and scope is different, the only reliable number is a written quote. Ask two or three local businesses to visit and quote the same scope so you can compare like for like.

What should be included in a general contractor's estimate?

A good estimate clearly describes the scope of work, the materials and finishes included, who is responsible for permits, the expected timeline, a payment schedule, and how changes will be priced and approved. It should also state what is excluded, such as appliances or landscaping repairs. Ask for warranty details in writing. The more specific the estimate, the easier it is to compare quotes and avoid surprises later.

How do I choose the right general contractor for my project?

Look for a contractor who has completed projects similar to yours, can show photos or addresses of past work, and carries liability insurance and WSIB coverage where applicable. Ask for references and actually call them. Pay attention to how clearly they communicate during the quoting stage — that's usually how they'll communicate during the job. Always get the agreement in writing before work begins.

What questions should I ask a general contractor before hiring them?

Useful questions include: Have you done projects like mine? Who will be on site day to day? Which work do you subcontract? Will you obtain the permits? What is the realistic timeline, and what could delay it? How are change orders handled and priced? What warranty do you provide? Can I see proof of insurance? Their answers will tell you a lot about how organized and transparent they are.

This information is general guidance for homeowners. Requirements and pricing vary — always confirm details with a qualified professional and your local municipality.